Refund policy

If you are not 100% satisfied with your purchase, simply send it back within 30 days and we’ll refund the full cost of the item minus shipping costs.

We don't match the price for:

  • Discounts applied in checkout
  • Bundle offers, rebates, and coupons
  • Prices that require a minimum quantity purchase
  • Damaged, used, or refurbished items
  • Price errors
  • In-store prices
  • No price matches for prices shown from November through New Year. 

Please reach out to us at help@lockly.com or give us a call at (669) 500-8835 for detailed instructions. We're here to help!