Refund policy
If you are not 100% satisfied with your purchase, simply send it back within 30 days and we’ll refund the full cost of the item minus shipping costs.
We don't match the price for:
- Discounts applied in checkout
- Bundle offers, rebates, and coupons
- Prices that require a minimum quantity purchase
- Damaged, used, or refurbished items
- Price errors
- In-store prices
- No price matches for prices shown from November through New Year.
Please reach out to us at help@lockly.com or give us a call at (669) 500-8835 for detailed instructions. We're here to help!